Australia Post catalogue March 2024 - page 1 *

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International Post Charges Easy Guide As at 3 July 2023 International Post – Services Handy hints on sending overseas Some countries are not currently accepting deliveries due to COVID-19 restrictions. For the most up to date estimated delivery timeframes, please check auspost.com.au/service-updates. When sending items overseas, please use the following checklist to help ensure fast and safe delivery of your item. Weight Economy Standard Express Courier Air - up to 2kg Sea - 2kg to 20kg Up to 20kg Up to 20kg Up to 20kg Up to $100 included*** Up to $100 included*** Up to $100 included*** Compensation Tracking† No Yes Yes Yes Email tracking notification N/A Yes Yes Yes SMS tracking notification N/A Yes Yes Yes Signature on Delivery ** Optional Optional Included N/A Extra Cover ^ Optional Optional Optional Optional Track events will vary depending on the service used and how your item is lodged and delivered. For details visit auspost.com.au/parcels-mail/our-tracking-service ** Additional charges apply. Signature on Delivery is only available certain countries. For further details, see our International Post Guide. *** You may also have additional rights to a remedy under the Australian Consumer Law. If you wish to send valuable items, we recommend you add Extra Cover prior to sending your item. ^ Additional charges apply. International Extra Cover is available for selected postal items but not available for every country or for items prohibited by your destination country. This cover is recommended for valuable items. Extra cover costs $4.00 for each $100, or part thereof, for items valued between $100 and $5,000 except for Economy Air Letters and Economy Air Parcels which can have a maximum cover of up to $500. Extra Cover is not available for International Post Registered. For further details, see our International Post Guide. Terms and conditions apply, see auspost.com.au/terms-conditions or ask in-store. Country specific regulations define what you can send and how you can send it. Please ensure that you check if the contents of your item are acceptable in your destination country. Is your item packed securely? Use our Packaging Guidelines available in-store to help ensure that fragile or dangerous items travel safely. Is your item addressed correctly? Correct addressing and the inclusion of a postcode will help ensure your item reaches its destination on time. Always include a return address on your item. Does your item contain valuables? This service is suitable for sending items up to $100 in value. If your item is valued over $100, you should purchase Extra Cover^ – it provides loss or damage cover from $100 up to $5000. This service is not suitable for items over $100 such as jewelry, electronics or passports unless Extra Cover^ is purchased. If your parcel is lost or damaged, and you haven’t purchased Extra Cover^, compensation of up to $100 and a postage refund may be payable. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the cover included with our service nor the purchase of Extra Cover^ limits any rights you may have under the Australian Consumer Law. Different countries have different rules about valuable items in the mail. Check to make sure your valuables are sent correctly to ensure safe delivery. We strongly recommend taking out Extra Cover^ on your valuable items. Some countries will only accept valuable items if they are insured. Country restrictions For specific country restrictions, refer to the International Post Guide or online at auspost.com.au/ipg. International Post and the GST A complete range of customs forms: All international parcels and Express letters must be sent with a completed customs form. You can complete a customs form online at auspost.com.au/declareonline. Generic CN23 Used with Economy, Standard and Express merchandise and Express documents. Now can be completed online at auspost.com.au/prepare-customs-declaration. Economy Air CN22 Used with: • Economy Air parcels up to and including 2kg • Value under $500 • When no extra features are added • Unless indicated otherwise, international post charges are GST-free. • A range of specially designed GST-free stamps is available for international mail. • If you use a postage meter to apply postage to international mail, you are required to apply postage at 10 percent above the published rate to offset input credits you may claim. • If you wish to use domestic stamps on international mail, then you are required to affix postage at 10 percent above the published rate, for GST purposes. If you require further information, please ask at your local Post Office or go online auspost.com.au/sending/send-overseas. Airway Bill and Customs Declaration Used with Courier documents and merchandise. 8833756 (MS160) 3 July 2023 INTERNATIONAL DELIVERY – SERVICE OPTIONS † Some items are considered dangerous, and are prohibited or restricted, such as aerosols, flammables etc. Please ensure that your items are safe to send. Can you send your item to your selected destination? Up to $100 included*** (only for International Post Registered and Economy products with Signature on Delivery purchased). Is your item safe to mail? International Post Charges Easy Guide 3 July 2023 A summary of charges for frequently used services

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